Data & Privacy

Rajabaje Privacy Policy

Your personal data belongs to you. This policy explains exactly what rajabaje collects, why we collect it, how we use it, and the rights you have over your own information at every step.

Last updated: 1 January 2024

Summary: Rajabaje collects only the data it needs to run your account, process payments, and keep the platform secure. We do not sell your personal data to third parties. We do not share it with advertisers. You can request access to, correction of, or deletion of your data at any time by contacting [email protected].

1 Who We Are

Rajabaje ("we", "us", "our") operates the online gaming and sports betting platform available at rajabaje.app. We are the data controller responsible for the personal information you provide when you register, deposit, play, or interact with any part of the rajabaje platform.

This Privacy Policy applies to all users of rajabaje — whether you are a registered member, a visitor browsing the platform, or someone who contacts our support team. It covers data collected through the website, the mobile app, and any other channel through which you interact with rajabaje.

If you have questions about how rajabaje handles your personal data, you can reach our data team directly at [email protected]. We aim to respond to all privacy-related queries within 48 hours.

2 Data We Collect

Rajabaje collects personal data in three main ways: information you provide directly, information generated by your use of the platform, and information received from third-party payment providers during transaction processing.

2.1 Information You Provide

  • Full legal name and date of birth
  • Mobile number and email address
  • bKash or Nagad account number used for deposits and withdrawals
  • Identity documents submitted for KYC verification (national ID, passport, or driving licence)
  • Any information you share when contacting our support team

2.2 Information Generated Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Pages visited, time spent on each page, and navigation paths
  • Game activity, bet history, and session duration
  • Login timestamps and account activity logs

2.3 Information from Payment Providers

When you make a deposit or withdrawal via bKash or Nagad, those providers share transaction confirmation data with rajabaje. This includes transaction reference numbers, amounts, and timestamps. Rajabaje does not receive or store your full mobile banking PIN or password.

Rajabaje does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

3 How We Use Your Data

Rajabaje uses the personal data it collects for specific, legitimate purposes. We do not use your data for anything beyond what is described in this policy without first obtaining your consent.

Purpose Data Used
Account registration and management Name, DOB, contact details, login credentials
Identity verification (KYC) Name, DOB, identity documents
Processing deposits and withdrawals Payment account details, transaction data
Fraud prevention and security monitoring IP address, device data, activity logs
Responsible gaming monitoring Bet history, session data, deposit patterns
Customer support Account details, support correspondence
Platform improvement and analytics Anonymised usage and navigation data
Promotional communications (with consent) Email address, mobile number

Rajabaje will never use your personal data to build advertising profiles, sell to data brokers, or share with unaffiliated third parties for their own marketing purposes.

4 Legal Basis for Processing

Rajabaje processes your personal data on one or more of the following legal bases, depending on the specific activity involved:

  • Contractual necessity: Processing required to fulfil our obligations to you as a registered member — including account management, payment processing, and game operation.
  • Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and responsible gaming obligations.
  • Legitimate interests: Processing carried out for fraud prevention, platform security, and improving the rajabaje experience — where these interests are not overridden by your rights.
  • Consent: Processing for optional purposes such as promotional communications, where you have given clear and specific consent that you can withdraw at any time.

Withdrawing Consent: If you have consented to receiving promotional messages from rajabaje, you can withdraw that consent at any time by contacting [email protected] or using the unsubscribe link in any marketing email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

5 Data Sharing and Disclosure

Rajabaje does not sell, rent, or trade your personal data. We share data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

5.1 Payment Processors

To process deposits and withdrawals, rajabaje shares necessary transaction data with bKash and Nagad. These providers operate under their own privacy policies and are bound by applicable financial regulations. Rajabaje shares only the minimum data required to complete each transaction.

5.2 Identity Verification Partners

Rajabaje may use third-party KYC service providers to verify the identity documents you submit. These partners process your data solely for verification purposes and are contractually prohibited from using it for any other purpose.

5.3 Legal and Regulatory Disclosure

Rajabaje may disclose personal data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, a valid legal order, or to protect the rights, property, or safety of rajabaje, its users, or the public.

5.4 Business Transfers

In the event of a merger, acquisition, or sale of all or part of rajabaje's business, your personal data may be transferred to the acquiring entity. We will notify registered users of any such transfer and the privacy implications before it takes effect.

Rajabaje does not share your data with social media platforms, advertising networks, or data analytics companies for commercial profiling purposes.

6 Cookies and Tracking Technologies

Rajabaje uses cookies and similar tracking technologies to keep the platform running smoothly, remember your preferences, and understand how players use the site so we can keep improving it.

6.1 Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These handle session management, login state, and security tokens. You cannot opt out of these without stopping use of the platform.
  • Functional cookies: Remember your preferences such as language settings and display options to personalise your experience.
  • Analytics cookies: Collect anonymised data about how pages are used, which games are most popular, and where users encounter issues. This data helps rajabaje improve the platform.

6.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling certain cookies may affect the functionality of the rajabaje platform — for example, you may need to log in again on each visit if session cookies are blocked.

Rajabaje does not use third-party advertising cookies or cross-site tracking technologies that follow you across other websites.

7 Data Retention

Rajabaje retains your personal data for as long as your account is active and for a defined period after account closure, in line with our legal and regulatory obligations.

  • Account data: Retained for the duration of your account and for 5 years after closure, as required by anti-money laundering regulations.
  • Transaction records: Retained for 7 years to comply with financial record-keeping requirements.
  • KYC documents: Retained for 5 years after the end of the business relationship.
  • Support correspondence: Retained for 2 years after the last interaction, unless the matter relates to an ongoing dispute.
  • Analytics data: Anonymised and aggregated after 12 months; individual-level data is not retained beyond this period.

When data is no longer required, rajabaje deletes or anonymises it securely. We do not retain personal data beyond the periods stated above unless required to do so by a specific legal obligation or ongoing investigation.

8 Data Security

Rajabaje takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information against unauthorised access, loss, alteration, or disclosure.

  • All data transmitted between your device and rajabaje is encrypted using TLS (Transport Layer Security).
  • Sensitive data at rest, including identity documents and payment details, is encrypted using AES-256 encryption.
  • Access to personal data within rajabaje is restricted to staff who need it to perform their job functions, and is governed by strict internal access controls.
  • Our systems are monitored continuously for suspicious activity, and security audits are conducted on a regular basis.
  • Passwords are stored as salted hashes — rajabaje staff cannot see your password in plain text.

Your Role in Security: Rajabaje's security measures are most effective when combined with good account hygiene on your end. Use a strong, unique password for your rajabaje account, enable any available two-factor authentication, and never share your login credentials with anyone. If you suspect your account has been compromised, contact [email protected] immediately.

Despite our best efforts, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, rajabaje will notify you promptly and take all reasonable steps to contain and remediate the incident.

9 Your Privacy Rights

As a rajabaje user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

Right of Access

Request a copy of all personal data rajabaje holds about you. We will provide this in a clear, readable format within 30 days.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold about you. We will update records promptly upon verification.

Right to Erasure

Request deletion of your personal data where we no longer have a legal basis to retain it. Some data may be kept to meet regulatory obligations.

Right to Restriction

Ask rajabaje to limit how your data is processed while a dispute or correction request is being resolved.

Right to Portability

Receive your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Object

Object to processing based on legitimate interests, including direct marketing. We will stop processing unless we can demonstrate compelling grounds.

10 Children's Privacy

Rajabaje is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. Age verification is performed at registration, and we may request additional proof of age at any point during the account lifecycle.

If you are a parent or guardian and believe that a minor has registered on rajabaje or provided us with personal data, please contact us immediately at [email protected]. We will investigate and, if confirmed, delete the account and all associated data without delay.

We strongly encourage parents and guardians to use parental control software to prevent minors from accessing online gaming platforms. More information on protecting young people online is available on our Responsible Gaming page.

11 Changes to This Privacy Policy

Rajabaje may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered users via email or an in-platform notification before the changes take effect.

The "Last updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically. Continued use of rajabaje after an updated policy has been published constitutes your acceptance of the revised terms.

If you disagree with any changes to this policy, you should stop using the platform and contact our support team to close your account and arrange withdrawal of any remaining balance.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way rajabaje handles your personal data, please get in touch. Our team is available around the clock and takes all privacy queries seriously.

Email: [email protected]
Subject line: Privacy Request – [Your registered mobile number]
Response time: Within 48 hours for privacy queries
Availability: 24/7, including public holidays

For formal data subject access requests or erasure requests, please include your full name, registered mobile number, and a brief description of your request. We may ask for proof of identity before processing requests that involve accessing or deleting account data.

Privacy Built Into Every Part of Rajabaje

These aren't just policy commitments. They reflect how rajabaje is actually built and operated to protect every player's data from day one.

End-to-End Encryption

Every piece of data you send to rajabaje — from login credentials to payment details — travels over an encrypted connection. Nothing is transmitted in plain text, ever.

Minimal Data Collection

Rajabaje collects only what it genuinely needs to run your account and process your transactions. We don't ask for data we don't use, and we don't keep it longer than necessary.

No Data Selling

Your personal information is never sold, rented, or traded. Rajabaje does not work with advertising networks or data brokers. Your data stays within the rajabaje ecosystem.

Transparent KYC Process

Identity verification on rajabaje is handled securely and only used for the purpose it was collected. Documents are stored encrypted and deleted once retention periods expire.

Full Control Over Your Data

Access, correct, export, or delete your personal data at any time. Rajabaje makes it straightforward to exercise your privacy rights without unnecessary friction or delays.

Opt-Out of Marketing Anytime

Promotional messages from rajabaje are always opt-in. If you change your mind, unsubscribing takes one click. We will never send marketing communications without your explicit consent.

Play with Confidence

Your Data is Safe — Now Let's Get You Playing

Rajabaje protects your privacy so you can focus on what matters — enjoying the games. Register in under two minutes, deposit via bKash or Nagad, and start playing today with full confidence that your data is in safe hands.

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